Voyager MSP
Cheddar IT
Book a call1300 757 632
Professional Services

Bespoke projects, large, small or in between.

Focused project management and Microsoft-certified expertise, aligned to your business. From Office 365 migrations to SharePoint implementation and full Teams adoption.

Migrations & custom project work
Migrations & custom project work
Capabilities

What's included

Cloud migrations
Office 365, SharePoint, Teams and Google Workspace moves — planned, cut over, and supported with parallel-run safety nets.
Infrastructure design & refresh
Modern, high-performing hardware and software alternatives that boost productivity and reduce ongoing risk. HLD, LLD and bill of materials included.
Hardware lifecycle planning
Replace ageing infrastructure on a rolling schedule. Warranty coverage, performance baselines, and predictable refresh budgets.
Office moves
Full IT relocation — cabling, connectivity, phone systems, audio-visual — coordinated with minimal disruption to your team.
Project management
Principal-led delivery. Weekly status, RAID logs, stakeholder demos and a definition of done that includes knowledge transfer and hypercare.
UAT & cutover rehearsal
Every migration rehearsed end-to-end against a staging tenant. Rollback plans are written before cutover, not after something breaks.
Every engagement includes
Principal-led project management
Discovery & scope workshop
High-level & low-level design docs
Microsoft certified engineers
Office 365 & SharePoint migrations
Teams adoption & change management
Hardware lifecycle planning
Infrastructure design & refresh
UAT scripts & staging rehearsal
Documented rollback plan
Coordinated office moves
Two-week post-go-live hypercare
Service levels

The SLAs, on paper

No weasel-words. These are the response and resolution commitments we write into the contract.

Classification
Response
Resolution
Project kickoff
48 hours
Within 2 weeks
Change request
Same day
Per scope
Migration cutover
Scheduled
Per plan
Cutover rollback (if triggered)
15 min
Per runbook
Post-go-live hypercare
1 hour
Business day
FAQ

What clients ask before signing

Office 365 mailbox cutovers are usually 4–8 weeks end-to-end. SharePoint and file-server migrations run 6–12 weeks depending on data volume and complexity.
Yes. We commonly run projects in partnership with your internal IT — we take the delivery load; they keep strategic ownership.
Reduced labour costs, higher productivity and profit, and technology that acts as an enabler instead of a blocker.
Two weeks of dedicated support after go-live. Priority queue, daily stand-ups with your team, and a punch list that gets closed before we hand over to BAU.
Discovery and design are fixed-fee. Build and migrate are fixed-fee when scope is well-defined, or capped T&M when the environment has unknowns. We say which upfront — no surprise invoices.
No. We run email and file cutovers with coexistence so mail flows both ways during transition. Users keep working; we flip DNS last.
Next step

30 minutes.
One straight answer.

Book a discovery call with one of our principal engineers. We'll look at what's actually breaking, and tell you whether we're the right fit — straight up.